DCA NDIS Planning Work book

You can download a copy of DCA’s NDIS Planning work book here.

This page holds a text version of the Deaf Children Australia NDIS Planning Workbook. This page can be translated into multiple languages by using the Translate widget below.

Table of Contents

What is the NDIS?


The National Disability Insurance Scheme (NDIS) aims to provide people with disability and their families with supports based on their individual needs and goals. It is designed to increase wellbeing, choice and control over the services and supports individuals use, and assist them to participate fully in community life.


The NDIS works differently to past support services, because individuals control what supports they access. Previously, the government allocated block funding to organisations like Deaf Children Australia (DCA) to deliver services. With the NDIS, clients have their own support budgets that they can use to “buy” services from different providers who best meet their needs. This means individuals have the opportunity to get the services that matter the most to them.

The government gives you the funding.

You decide which supports you want.

Who can apply for the NDIS?

You or your child may be able to apply for and receive individual support through the NDIS if you have a permanent disability which significantly affects your communication, mobility, self-care or self-management. This includes being deaf or hard of hearing.

In order to access the NDIS, you must:
– Have a disability that affects your ability to participate in everyday activities (this includes being deaf or hard of hearing)
– Be an Australian citizen or have a permanent resident/Special Category visa
– Be under 65

An assessment of eligibility will depend on your location and age, and whether you meet the requirements for disability or early intervention support.

The NDIS is being rolled out progressively. When the NDIS becomes available in your area, you may be able to apply. Go to www.ndis.gov.au to find out more about the scheme, and when it is coming to your area.

To check your NDIS eligibility and find out if you can get funding, you can use the NDIS Access Checklist.
Visit www.ndis.gov.au/ndis-access-checklist

Early intervention requirements

Your child may benefit for early intervention supports. These supports may also be provided by the Early Intervention Partners in the NDIS and can provide help with reaching developmental skills.

For example, if your child has sensory impairments including deafness which affects the development of language and social skills, you may access support through Early Childhood Partners (NDIS).

Planning for the NDIS

In order to receive NDIS funding, you must first be registered and have a support plan. Each plan is different and tailored to an individual’s needs and goals. You will need to meet with an NDIS planner, and talk about your daily life and what you or your child would like to achieve in the future.

The planner will work with you to help you identify yours or your child’s goals and the support you will need to achieve those goals. The planner will only know what you tell them about yours or your child’s needs, so be prepared, and gather your evidence.

About this workbook

This workbook can help you prepare for the planning meeting and help the planner write the support plan. It gives you an opportunity to think about what supports you or your child need in everyday life.

Complete the sections that are relevant to you. For example, it may be too early to think about transitioning from school or considering your ideal job.

After noting as much detail as possible, you can take this workbook along to any meetings with an NDIS planner to help make sure you get the most appropriate supports.

You may also wish to meet with one of Deaf Children Australia’s NDIS Support Coordinators who can help you identify the supports you or your child can access and help you prepare for your meeting with an NDIS planner.

The NDIS Planning Process

STEP 1: Think about your needs and goals

STEP 2: Meet with a DCA Support Coordinator

STEP 3: Meet with your NDIS Planner

STEP 4: Develop your plan

STEP 5: Carry out your plan accessing service providers

STEP 6: Review your plan

NDIS Participant Statement and Plan

The NDIS will gather information through the planning process to develop an NDIS Participant Statement and Plan, which contains information about yours or your child’s:

  • Living arrangements
  • Important people in your life
  • Day to day life
  • Goals
  • Supports
    i) Informal supports
    ii) Community supports
    iii) Formal supports – reasonable and necessary funded supports (which the NDIS will fund)

What is covered under the NDIS?

The NDIS can help you to participate in everyday life.
Supports that can be accessed through the NDIS include:

  • Skills to help you be independent and part of community life
  • Supports such as Australian Sign Language (Auslan), interpreting or live captioning to help you participate more fully in activities
  • Independent living skills and budgeting
  • Supports to help others understand your needs (e.g. Deafness Awareness Training or Auslan training for other people)
  • Equipment that helps you in everyday life (e.g. a captioned phone or an iPad to access captioning)
  • Work experience and employment training – which will be available through the School Leaver Employment Supports (SLES) program
  • Assistance to participate confidently at work

You could use the NDIS to have Auslan interpreting at your sports training, to fund equipment such as a deaf-friendly alarm clock, or to access therapeutic supports such as mentoring, counselling, etc.

These are just suggestions of things you might like to access – there are many other kinds of supports available under the NDIS.


  • Supports or services already funded by the government (e.g. Australian Hearing services, medical/health services or services provided by Education Departments)
  • Anything that is not directly related to yours or your child’s disability
  • Day to day living costs such as purchasing food or telephone bills which are not related to support needs

Please remember when completing this workbook, it needs to be from the child or young person’s perspective.

Living Arrangements

Where do you live and who do you live with?

What type of house do you live in?
– Apartment
– House
– Unit
– Bungalow
– Other:

Is there anything you would like to change about where you live now?
– Yes
– No
What changes do you want?

Do you have accessible safety equipment?
– Smoke alarm: Yes/No/I want this
– Doorbell: Yes/No/I want this
– Wake up alarm: Yes/No/I want this
– Hearing loop: Yes/No/I want this

Other equipment you have:

Other equipment you need:

Important People

Who are the most important people in your life?

  • Family
  • Friends
  • Carers
  • Support workers
  • Other:

Who supports you in your everyday life?

  • Interpreters
  • Notetakers
  • Other:

Activities I Do Every Day












Daily Living

What are your main activities?

What would you want to change?

Do you have barriers in your daily living? If so, what are they?

  • Transport
  • Communication
  • Links with Community
  • Recreational activities
  • Family support
  • Organisation support
  • Technology
  • Other:


What services do you use now?

  • Health services
  • Disability services
  • School services
  • Other:

What services would you like to use?

  • Health services
  • Disability services
  • School services
  • Other:

Do you access other supports to keep healthy and well?
Consider all aspects of your physical, mental, emotional and social health.

What supports would you like to have over the next twelve months?


Do you use communication technology daily?

  • Hearing aids
  • Cochlear implants
  • FM system
  • Roger pen
  • Other:

What technology do you have at home?

  • Skype
  • Facetime
  • Other:

What technology do you have at work?

  • Caption phone
  • Smart phone keyboard
  • Other:

What technology would you like to use?


Do you use communication supports now?

Do you have any problems communicating?

In what environments do you have problems communicating?

  • At school
  • At work
  • In your sporting club
  • With family
  • In a crowd
  • Other

What communication supports would you like?

  • Auslan training
  • English training
  • Auslan interpreters
  • Live captioning
  • Hearing loop
  • Other:


What transport do you use?

  • Trains
  • Buses
  • Taxis
  • Taxi vouchers
  • Cars
  • Modified cars/vans
  • Planes
  • Bikes
  • Other:

What are the barriers with accessing transport:

  • Using PTV app
  • Using Google Maps
  • Asking for help
  • Anxiety
  • Other:

What transport would you like to use in the next 12 months?

  • Trains
  • Buses
  • Taxis
  • Taxi vouchers
  • Cars
  • Modified cars/vans
  • Planes
  • Bikes
  • Other:

Do you need support to use this?

  • Travel training
  • Driving lessons with interpreter

Building Relationships

How connected do you feel in these situations?

Not connected

Some connection

Well connected






Do you currently access supports like these?

  • Psychologist
  • Paediatrician
  • Speech therapist
  • Behaviour support programs
  • Occupational Therapist (OT)
  • Other:

What supports would you like to access over the next 12 months?

Social and Community Activities

What social activities are you involved in?

  • Sports clubs
  • Recreational programs
  • Outside school hours care
  • Holiday programs
  • Camps
  • Youth groups
  • Other:

Do you need support to be involved in these activities?

What activities would you like to do in the next 12 months?


After you finish high school, what do you want to do?

What supports will help you move forward after school?

  • Study and career advice
  • Driving lessons
  • Independent living skills
  • Other:

If you want further education after school, what support could help you?

  • Interpreter
  • Notetaker
  • Captioning
  • Tutoring
  • Other:

Note: The NDIS doesn’t fund supports in educational settings which are the responsibility of the Education Departments. School Leaver Employment Supports will be available. DCA also has a Youth WAVE program.


Are you at school, in training or working?

  • School
  • Training
  • Working part time
  • Working full time
  • Working casually
  • Unemployed
  • Other:

What is your dream job?

Would you like to volunteer or do work experience?

  • Yes, volunteer
  • Yes, get work experience
  • No

What barriers are stopping you getting your dream job?

  • Communication
  • Discrimination
  • Not enough education
  • Not enough training
  • Not enough work experience
  • Other

What supports do you need to get through these barriers?

  • Interpreters
  • Employment and training advice
  • Counselling
  • Workplace modifications
  • Other:


What are your main goals?

  • Be more independent
  • Travel on my own
  • Be more involved in community
  • Be able to move out of home
  • Stronger communication
  • Better education
  • Training opportunities
  • Get a job
  • Keep my job
  • Other:

What is working well in your life? What would you like to change?

What activities do you want to try? (Something you never had the chance to try)

NDIS Outcome Domains


Social and community participation

Daily living


Health and wellbeing

Choice and control




In the next section, you can match these NDIS Outcome Domains with your goals.



Outcome domain

Supports or strategies needed

Goal 1

Goal 2

Goal 3


The NDIS wants evidence showing that you have needs because of your disability.

Evidence can include past support plans, assessments, and any other documentation which demonstrates yours or your child’s needs.

You may also have evidence of strategies which have been put in place, or progress which has occurred.

For example, you may include the following evidence:

  • Audiogram
  • Assessments/reports from assistive technology providers
  • Client support plan
  • Health support plan
  • Individual Education Plan
  • Therapy assessments (physiotherapist, psychologist, speech therapist or occupational therapist)
  • Letter from doctor or therapist
  • Information from kindergarten, school or childcare
  • Information from a training provider or employer
  • Behaviour management plan
  • Lifestyle plan
  • Recreational program information or reports
  • Information from service providers
  • Carer Statement
  • Any other evidence you feel would be helpful

Informal Supports Provided by Families

Our families don’t often think of themselves as ‘carers’ or ‘informal supports’.

This is an opportunity for you and your family to think about their role as carers. Consider what your family does on a weekly basis and how many hours they spend assisting you with activities that some other children/people may do independently.

The NDIS considers it reasonable to expect parents to provide a level of support to their children. But this is an opportunity for you and your family to reflect on the supports provided, and whether you would like to use paid supports for some of these.

Would you like to be more independent with activities or tasks?

E.g. does a family member help you with communication support at your sporting or recreation activity?

Do you want your family to continue this level of support?

Carer Statement

As carers, your family has the option to submit a Carer Statement and/or ask for a separate interview to support the person they care for.

This might include:

  • How the caring role affects them
  • Whether they are willing and able to keep caring for you in the same way into the future – this might become more relevant as they, and you, get older
  • The impact of their caring role and their own personal needs, goals, and health (e.g. work, study, travel, social, cultural or religious activities)

A Carer Statement might add a greater understanding of issues, for example:

  • Into their wellbeing and the toll that caring is having on them and your family
  • A family illness, family separation, or any other changes which will impact on the informal support the family provides or the person’s living environment

It is an opportunity to reflect on the sustainability of the caring role, and how that might change.

We encourage your family to write and submit a Carer Statement.


Use these pages to make further notes, including details you need to provide regarding any additional disabilities.

For more information and help with completing this workbook and preparing for your support plan, contact Deaf Children Australia.

Deaf Children Australia can provide support coordination and is a registered NDIS Provider delivering services under the National Disability Insurance Scheme.

NDIS Supports

Deaf Children Australia’s NDIS services include the following supports. DCA is already providing these services to children, young people and families.

If you would like a different kind of support, ask us about how that can be included in your NDIS plan.

  1. Assistance with daily life in the home, education and work environments and community, for example:
    – support with social activities
    – group community-based activities
    – group recreational and social activities
  2. Improved daily living skills, for example:
    – support with decision making
    – support with budgets
    – travel training
    – adult living skills (cooking, shopping, household management etc)
    – In home support
  3. Increased social and community participation, for example:
    – individual skills development
    – community participation activities
    – mentoring and peer support
    – deafness awareness training
  1. Therapy services/health and wellbeing, for example:
    – psychological services
  2. Auslan support, for example:
    – Auslan tutoring (individual)
    – Auslan tutoring (family)
    – Auslan tutoring (group)
    – Auslan / communication access / communication support
  3. Youth Work and Vocational Experience (WAVE)
    – Work experience with communication support
    – Information sessions and workshops
    – Training opportunities

Youth WAVE will lead into School Leaver Employment Supports.

Contact us

NDIS Enquiries:
NDIS Email: ndis@deafchildren.org.au
Voice: 03 9539 5300 or 1800 645 916
Text: 0449 954 678


Deaf Children Australia
Voice: (03) 9539 5300 or 1800 645 916
Text: 0449 954 678
597 St Kilda Road Melbourne VIC 3004
PO Box 6466 Melbourne VIC 8008


Deaf Children Australia
Voice: (07) 3607 0075 or 1800 645 916
Text: 0424 782 027
271A Stafford Road Stafford QLD 4053
PO Box 1255 Stafford 4053

Northern Territory:

Voice: (08) 8945 2016 or 1800 645 916
Text: 0429 452 016
Shop 14b Casuarina Plaza
258 Trower Road Casuarina NT 0810
PO Box 40596 Casuarina NT 0810

Translate »