Resources For Parents

After learning your child is deaf or hard of hearing, you may have many questions.

It can be reassuring to speak with another parent who has travelled a similar path, and can provide unbiased information and support during this time.

At Deaf Children Australia we provide a number of programs and services to assist parents receive support and unbiased information.

Parent to Parent Program
Parent Mentoring
DCA PODs & Parent Support Groups
Parent workshops
National Helpline
Information Services
NDIS services
Information sheets covering recognising hearing loss, types of hearing loss and hearing tests.

Members of our Parent Network are available to meet with Train Support Parents over the phone or through home visits, at Early Intervention Centre playgroups, family POD group picnics and other activities, or in your community.  Support parents can provide group or one on one support. Anyone can access our services without the need for a referral. Victoria: see our flyer or please contact us.

Queensland: please go to our Queensland Services page for more information.

Has your baby just been diagnosed with a bilateral, sensori-neural hearing loss?

Would you like to share this with a parent who has been in a similar situation?

Parent mentoring is available to families who have a child diagnosed with a bilateral sensori-neural hearing loss.

The aim is to bring together parents of babies who have a newly diagnosed hearing loss, with ‘experienced parents’ for the purpose of support, practical information, and linkages to support networks and early intervention service providers.

Deaf Children Australia has trained a number of parent mentors who have a child with a hearing loss to be a mentor. The mentors have been in a similar situation to you and probably had the same questions as you have. We can offer you a number of visits whit one of our mentors to help you through the initial phase after diagnosis.

To find out more, contact us about the availability of parent mentoring in your area.

Parents raising a child with a hearing loss understand that there are many challenges and rewards involved. The benefits of peer to peer support for parents include:
• Provision of emotional support by someone who has traveled a similar path.
• Empowerment by sharing experiences, ideas and knowledge.
• Knowledge enhancement through discussion about strategies and tactics
• Instilling hope and confidence in what the future holds
• Social interaction with other parents as well as deaf and HOH children
• Access to information through workshops and discussion
• Support to effectively advocate for your child
• Opportunity to lobby for improved services

Stories from the Parent Support Groups

Read Sandi Walters’ story of her experiences with her daughter Kaitlyn and why she started the Hear Together Mornington Peninsula Parent Support Group.
Sandra Rosenberger started the New Connections Parent Support Group in 2012 with the support of Deaf Children Australia because, as she says, “I noticed a big lack of connections for families…” Read more…

We have many years of experience in working with parents of deaf and hard of hearing children and understand the unique rewards and challenges involved.

These interactive workshops offer parents an opportunity to raise any parenting questions in a safe and supportive environment. These draw on the experience and strengths of the parents who participate.

Discussions may involve:
• Parenting challenges
• Discipline
• Sibling rivalry
• Self care and nurturing


• To provide a safe place for parents to consider their particular challenges in parenting children with hearing loss
To explore parenting roles and family values
To encourage participants to develop and enhance their parenting strategies
To affirm participants’ strengths in parenting
To develop positive strategies in dealing with unwanted behaviours
To provide opportunities for mutual support, exchange of stories and ideas
To promote the value of effective communication between parents and children
Who do I contact to ask for this service? Contact us

Participants have said:
“Great forum for parents to meet each other and to discuss issues openly and honestly. Thank you so much for this opportunity.”
“Lovely to talk to other parents, vent concerns and feel affirmed.”
“I have gained courage and strength from the other parents. I feel like I have a fan club behind me saying, ‘Yep, that’s it!’”
“It is good to realise you are not alone.”
“You realise other parents with kids the same age are going through the same things, so it’s not just me!”
“Fantastic! Would have liked more time. Great seminar.”
“Learning new strategies was helpful.”
“The best workshop I have attended. Please have more of these. It was fantastic.”


Choosing a school can be a difficult decision.
We have created information sheets on Education to help you with choosing a school and as well as transitioning into high school.

Below is a video of parents experiences with choosing a school produced by Victorian Deaf Education Institute.

Choosing a school

Additional information

Parent Consultations

Using Sign Language in Early Childhood Education

Dr. Breda Carty from the Royal Institute of Deaf and Blind Children (RIDBC) Renwick Centre write about the benefits of using sign in early childhood for both deaf and hearing babies. According to research cited in the article, signing with deaf babies stimulates the development of language neural pathways within the brain which will help with speaking later on. Tools such as DCA’s CommuniCate allow families to get involved and tackle the challenge of a new language together.

Contact us


Phone: 1800 645 916

DCA POD & Parent Support Group Contacts


Bendigo Parent Support Group
c/o Kennington Primary School
Contact: Suzanne Pizzo

Goulburn Valley Parent Group
c/o 5 Sutcliffe St Waaia Victoria (covering Shepparton and district)
Contact: Nikki Tuddenham

New Connections – Inner South East Region Parent Support Group
Contact: Sandra Rosenberger
P: 0425 718 527

Hear Together Mornington Peninsula Parent Group
Contact: Sandi Walters
P: 0402 678 558 E:
Facebook: Hear Together Mornington Peninsula

New South Wales

Contact Parents of Deaf Children in NSW to get in touch with local Parent Support Groups:

POD Northern Sydney
Meets fourth Monday of the month at 7pm
Ku-ring-gai Library Meeting Room, 799 Pacific Highway, Gordon

POD Macarthur
Meets third Wednesday of the month
Wattle Grove Community Centre, Village Way Wattlegrove

POD Mid North Coast
Meets regularly in the Taree area
Contact: Robyn Herps via SMS 0428 688 612 to register your interest

POD North West
Meets second Monday of every month at 7pm
Glenwood Neighbourhood Centre, 72 Glenwood Park Drive, Glenwood

POD Central Coast
Meets on a regular basis
Please contact Linda Brady on 4332 1803 or 0413298653 to register your interest


POD Queensland
Contact: Stacey Johnson
P: 07 3548 8917

CHIPS (Children with Hearing Impairment Parent Support) Townsville
Contact: Julie Neilson
E: or

For more information contact Deaf Children Australia on (freecall) 1800 645 916 or email

Northern Territory

DeafNT Parent Support Group
P: (08) 8945 2016 or 0429 452 016


Tasmanian Families of Deaf and Hearing Impaired Children
Contact: Shannon Fox
P: 0418 109 429  Email:

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